Refund policy
Return & Refund Policy – Dayit
At Dayit, we’re committed to providing high-quality and comfortable ergonomic office chairs for you. We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we’ve outlined our easy return and refund process below:
1. Returns
We offer a 30-day return policy for all products. If you’re not satisfied with your order, you can return it within 30 days of delivery for a full refund.
To initiate a return:
- Contact us within 30 days of receiving your order via email at support@dayit.shop or by phone at +44 7950415914.
- Please include your order number and details of the item you wish to return.
2. Refunds
Once we receive and inspect the returned item(s), we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.
3. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the product and place a new order.
4. Damaged or Defective Items
If your ergonomic office chair arrives damaged or defective, please contact us immediately at support@dayit.shop or call +44 7950415914 with your order details. We’ll arrange either a replacement or a full refund, depending on the situation.
5. Contact Us
If you have any questions or need assistance, don’t hesitate to reach out:
- Email: support@dayit.shop
- Phone: +44 7950415914
- Address: 8 Gordon Rd, Caterham, England CR3 5LS, United Kingdom
Thank you for choosing Dayit!